Velocity Velos One-Year Limited Warranty
Velocity Velos warrants to the original owner that all of its velomobiles, fairings and accessories are free of defective materials and workmanship subject to the limitations contained in this warranty. This warranty is limited to one year from the date of delivery and is nontransferable. Warranty is conditioned upon the product being purchased through Velocity Velos or an authorized Velocity Velos dealer, operated under normal conditions, and maintained properly.
Warranty claims must be presented to the place where the product was purchased whether that is an authorized Velocity Velos dealer or the Velocity Velos factory. Proof of purchase must accompany all requests for warranty coverage. Velocity Velos reserves the sole discretion to repair or replace any products covered by this warranty. Replacement parts may be a newer version than those originally purchased. Original owner shall be responsible for shipping costs related to repair or replacement of warranted parts.
This warranty does not apply to normal wear and tear, or any defects, malfunctions, or failures that result from abuse, neglect, improper assembly, improper maintenance, overloading past specified load limit, alterations (i.e. cutting, spreading, drilling, welding, etc.), collisions, accidents, or misuse.
Warranty does not apply to paint/finish, components and accessories not
manufactured by Velocity Velos, or wear items such as tires, idler wheels,
chain, etc. Third-party components are subject to the warranty, if any, of
their original manufacturer.
Velocity Velos shall not be liable for any special, indirect consequential, incidental or other similar damages suffered by the purchaser or any third party, including, without limitation, damages for loss of profits or business or damages resulting from use or performance of the product, whether in contract or in tort, even if Velocity Velos or its authorized representative has been advised of the possibility of such damages and Velocity Velos shall not be liable for any expenses, claims, or suits arising out of or relating to any of the foregoing.
Please contact us if you feel you have a warranty claim. We appreciate you and want to keep you riding.